inforMED
MalfunctionLMB

ICONNECT ENTERPRISE ARCHIVE

Received Feb 16, 2016 · Event occurred Nov 19, 2015

Report 2183926-2015-00158 · MDR key 5437828

Device

Generic name

Picture Archiving And Comunication System

Manufacturer

Merge Healthcare

Model number

V9.4.4

Product problems

  • Data Problem

Patient

Not reported

  • Injury
  • Injury

Narrative

Additional Manufacturer Narrative

UPON RETROSPECTIVE REVIEW, THIS ISSUE WAS DETERMINED TO BE REPORTABLE AS AN MDR.

Description of Event or Problem

AN ICONNECT ENTERPRISE ARCHIVE CUSTOMER REPORTED THAT REPORTS ARE NOT MATCHING/ RECONCILING AFTER NAME CHANGE. CUSTOMER FURTHER EXPLAINED IF A TRAUMA PATIENT COMES IN AND PATIENT INFORMATION IS NOT AVAILABLE IMMEDIATELY, PATIENT IS STORED UNDER DOE PATIENT. WHEN THE REPORT IS BEING TRANSCRIBED AS TRAUMA AND PATIENT HAS BEEN DISCHARGED, THE REPORT TYPE DOES NOT MATCH THE STUDY AFTER THE NAME CHANGE. (B)(4).