WATERPIK WATER FLOSSER
Received Jan 20, 2016 · Event occurred Jan 19, 2016
Report 0001712259-2016-00001 · MDR key 5381622
Device
Product problems
- Loose or Intermittent Connection
- Loose or Intermittent Connection
Patient
40 YR
- No Information
- No Information
Narrative
Additional Manufacturer Narrative
UNIT IN QUESTION HAS NOT YET BEEN RETURNED FOR TESTING AND EVALUATION.
Description of Event or Problem
PER THE CUSTOMER....USE AT LOWEST PRESSURE SETTING LOOSENED/REMOVED A BRIDGE.
Additional Manufacturer Narrative
RETURNED PRODUCT WAS PRESSURE TESTED AT LOW, HIGH AND EACH OF THE FOUR DETENT SETTINGS. ALL PRESSURES WERE WITHIN NORMAL RANGE FOR THIS PRODUCT. AT THE LOWEST SETTING THE PRESSURE WAS ONLY 16 PSI. CUSTOMER CLAIMED THIS LOOSENED HER TEETH AND BRIDGE, THIS IS TOO LOW A PRESSURE TO CAUSE ANY DAMAGE.
Description of Event or Problem
PER THE CUSTOMER....USE AT LOWEST PRESSURE SETTING LOOSENED/REMOVED A BRIDGE.