VERSACARE FRAME
Received Aug 20, 2015 · Event occurred Jul 29, 2015
Report 1824206-2015-00830 · MDR key 5019244
Device
Product problems
- No Audible Alarm
Patient
Not reported
- No Known Impact Or Consequence To Patient
Narrative
Additional Manufacturer Narrative
THE HILL-ROM TECHNICIAN FOUND THE EXTERNAL ALARM WAS FAULTY FOR THIS DEVICE. A SEARCH OF THE HILL-ROM MAINTENANCE RECORDS SHOWED HILL-ROM PERFORMED PREVENTATIVE MAINTENANCE ON THIS BED IN 2011-2014. IT IS UNKNOWN IF THE FACILITY PERFORMED ANY OTHER PREVENTATIVE MAINTENANCE ON THIS BED. THE TECHNICIAN REPLACED THE EXTERNAL ALARM TO RESOLVE THE ISSUE. BASED ON THIS INFORMATION, NO FURTHER ACTION IS REQUIRED.
Description of Event or Problem
HILL-ROM RECEIVED A REPORT FROM THE ACCOUNT STATING THE BED ALARM HAD NO SOUND. THE BED WAS LOCATED AT THE ACCOUNT. THERE WAS NO PATIENT/USER INJURY REPORTED. THIS REPORT WAS FILED IN OUR COMPLAINT HANDLING SYSTEM AS (B)(4).