inforMED
InjurySAF

Stelo Glucose Biosensor System

Received Jul 31, 2026 · Event occurred Jul 19, 2026

Report 3004753838-2026-212593 · MDR key 50104627

Device

Generic name

Continuous Glucose Monitor

Manufacturer

Dexcom, Inc.

Model number

9500-174

Catalog number

STP-XN-001

Lot number

1825331016

Product problems

  • Adverse Event Without Identified Device or Use Problem

Patient

Not reported

  • Skin Infection

Narrative

Description of Event or Problem

It was reported that a skin reaction was occurred. The biosensor was inserted into the skin. On 07/19/2026, via SteloBot chat, it was reported that the customer experienced a skin reaction. The customer indicated, ¿I got a severe infection from my stelo and had to remove it. I'm currently on antibiotics¿. Attempts to contact the customer for more details were not successful. No other customer or event details were available. Data was received but not investigated as data will not confirm the issue. The allegation and a probable cause could not be determined. No additional customer or event information is available.

Additional Manufacturer Narrative

(b)(4).Labeling indicates: Inserting the sensor and wearing the adhesive patch might cause infection, bleeding, pain or skin irritations (e.g. redness, swelling, bruising, itching, scarring or skin discoloration).