SCHICK33 S2 SENSOR/3.0 CABLE FOR DSO 6'
Received Jul 31, 2026
Report 2424472-2026-05839 · MDR key 50097728
Device
Product problems
- Intermittent Communication Failure
Patient
Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
It was reported there was a malfunction where the sensor does not connect. It was reported that a patient was exposed to radiation 50-100 times. There were no injuries reported.Based on the alleged event, the patient was exposed to radiation prior to the intraoral sensor system being ready to capture the intended image.
Additional Manufacturer Narrative
Dentsply Sirona became aware of a malfunction for same/similar devices that could have possibly caused or contributed to a serious injury. Product return has been requested and will be evaluated after receipt. In case any new or additional information will be gained from this investigation a follow-up report will be sent. We will continue to track and monitor the trend.