inforMED
MalfunctionJJE

AU5800 CHEMISTRY ANALYZER

Received Jul 30, 2026 · Event occurred Jul 7, 2026

Report 9612296-2026-00296 · MDR key 50091385

Device

Generic name

Analyzer, Chemistry (photometric, Discrete), For Clinical Use

Catalog number

B96697

Product problems

  • Low Test Results

Patient

Not reported

  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

The customer reported generation of low Sodium (Na) patient results on their AU5800 Clinical Chemistry analyzer Ion Selective Electrode (ISE) unit (Product Number (P/N) B96697, Serial Number (SN) (b)(6) with poor repeatability. There was no report of change to treatment, injury, or death associated with this event. The customer did not provide patient data or demographics.

Additional Manufacturer Narrative

Beckman Coulter Field Service Engineer (FSE) evaluated the AU5800 Chemistry Analyzer and identified the failure mode as a defective sample syringe. The FSE replaced the sample syringe to resolve the issue. The customer was satisfied. No further action is required.Section A2, A4, and A5: Information not provided by customer.The Beckman Coulter internal identifier is (b)(4).