inforMED
MalfunctionEAP

SCHICK33 S2 SENSOR SHIP KIT, 6FT

Received Jul 27, 2026

Report 2424472-2026-05817 · MDR key 50009283

Device

Generic name

Unit, X-ray, Intraoral

Catalog number

B1209000

Lot number

NA

Product problems

  • Poor Quality Image

Patient

Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

It was reported there was a malfunction where image quality issues were experienced, resulting in at least 6 images to be taken.

Additional Manufacturer Narrative

Dentsply Sirona became aware of a malfunction for same/similar devices that could have possibly caused or contributed to a serious injury. Product return has been requested and will be evaluated after receipt. In case any new or additional information will be gained from this investigation a follow-up report will be sent. We will continue to track and monitor the trend.