MalfunctionEAP
SCHICK33 S1 SENSOR SHIP KIT/3.0 CABLE 9'
Received Jul 27, 2026
Report 2424472-2026-05813 · MDR key 50008810
Device
Generic name
Unit, X-ray, Intraoral
Manufacturer
Dentsply Llc York Smile WayCatalog number
100008628
Lot number
NA
Product problems
- Patient Data Problem
Patient
Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
It was reported there was a malfunction where previous patient images were displayed.
Additional Manufacturer Narrative
Dentsply Sirona became aware of a malfunction for same/similar devices that could have possibly caused or contributed to a serious injury. Product return has been requested and will be evaluated after receipt. In case any new or additional information will be gained from this investigation a follow-up report will be sent. We will continue to track and monitor the trend.