inforMED
MalfunctionHEB

U BY KOTEX CLICK : TAMPON, MENSTRUAL, UNSCENTED : HEB

Received Aug 10, 2015 · Event occurred Jul 13, 2015

Report 3011112444-2015-00013 · MDR key 4988057

Device

Generic name

Tampon, Menstrual, Unscented

Model number

REGULAR

Product problems

  • Material Discolored

Patient

17 YR

  • No Known Impact Or Consequence To Patient

Narrative

Additional Manufacturer Narrative

DEVICE HISTORY RECORD COULD NOT BE REVIEWED AS LOT CODE WAS NOT PROVIDED BY THE CONSUMER. INFORMATION FROM THIS INCIDENT WILL BE INCLUDED IN OUR PRODUCT COMPLAINT AND MDR TREND ANALYSIS. CONSUMER RETURNED COMPLAINT SAMPLE FOR EVALUATION WHICH TESTING OF PRODUCT IDENTIFIED MOLD.

Description of Event or Problem

CONSUMER FOUND A LARGER BLACK SPOT ON LAST TAMPON IN THE PACKAGE. THE SPOT LOOKED LIKE MOLD TO HER.