RNS-9703-019
Received Aug 3, 2015 · Event occurred Jul 7, 2015
Report 8030229-2015-00193 · MDR key 4972740
Device
Generic name
Remote Network Station
Manufacturer
Nihon Kohden Corp.Model number
RNS-9703-019Catalog number
RNS-9703-019
Product problems
- No Display/Image
Patient
NI
- No Known Impact Or Consequence To Patient
Narrative
Additional Manufacturer Narrative
OUR TECH SUPPORT WALKED THE CUSTOMER THROUGH HOW TO CHECK TO SEE IF TOO MANY CENTRAL STATIONS OR BEDS WERE BEING MONITORED ON THIS DEVICE. THE CUSTOMER STATED THAT THEY WOULD CHECK AND CALL US BACK, AS OF 08/03/2015 THE CUSTOMER HAS NOT CALLED. NIHON KOHDEN WILL SUBMIT A FOLLOW-UP MDR IF THE CUSTOMER PROVIDES ADDITIONAL INFORMATION.
Description of Event or Problem
THE CUSTOMER REPORTED THAT THE INFORMATION IS BEING DISPLAYED ON THE CENTRAL MONITORING STATION, BUT THE WAVEFORMS ARE NOT BEING DISPLAYED ON THE REMOTE NETWORK STATION (RNS OR REMOTE MONITORING SYSTEM).