inforMED
MalfunctionHEB

U BY KOTEX CLICK : TAMPON, MENSTRUAL, UNSCENTED : HEB

Received Jul 20, 2015 · Event occurred Jun 24, 2015

Report 3011112444-2015-00012 · MDR key 4925171

Add to watch list
Product code (HEB)
Manufacturer (Avent S. De R.l. De C.v.)
Model (REGULAR)

Device

Generic name

Tampon, Menstrual, Unscented

Model number

REGULAR

Lot number

AA501701B

Product problems

  • Break
  • Component Falling

Patient

21 YR

  • No Known Impact Or Consequence To Patient

Narrative

Description of Event or Problem

CONSUMER COMPLAINED OF PLEDGET BREAKING INSIDE OF HER DURING REMOVAL. SHE STATES THAT THIS ONLY HAPPENED WITH 1 TAMPON AND WHEN SHE WENT TO REMOVE IT THE PRODUCT BROKE INSIDE OF HER. SHE DID HAVE TO MANUALLY REMOVE THE PRODUCT. SHE WAS ABLE TO REMOVE THE PRODUCT WITH NO DOCTOR. SHE IS FINE NOW WITH NO SYMPTOMS.

Additional Manufacturer Narrative

DEVICE HISTORY RECORD IS UNDER REVIEW. A VISUAL INSPECTION OF 4 COMPANION SAMPLES WAS CONDUCTED. THE VISUAL EXAMINATION DID NOT OBSERVE ANY PRODUCT DEFECTS OR ABNORMALITIES. INFORMATION FROM THIS INCIDENT WILL BE INCLUDED IN OUR PRODUCT COMPLAINT AND MDR TREND ANALYSIS.