InjuryEFS
WATERPIK WATER FLOSSER
Received Apr 15, 2015 · Event occurred Mar 13, 2015
Report 0001712259-2015-00002 · MDR key 4692305
Device
Product problems
- Device Operates Differently Than Expected
Patient
40 YR
- Injury
Narrative
Description of Event or Problem
PER THE CUSTOMER....HAS BEEN USING NEW WATERPIK FOR ABOUT A WEEK, JUST NOW IT CUT MY TONGUE IN TWO PLACES FROM THE FORCE OF THE WATER. IT WAS ON SETTING #10, THE HIGHEST AND HAS BEEN FOR SOME DAYS WITH NO PROBLEMS.
Additional Manufacturer Narrative
UNIT IN QUESTION HAS NOT YET BEEN RETURNED FOR TESTING AND EVALUATION. DEVICE IN QUESTION HAS NOT BEEN RECEIVED.