inforMED
MalfunctionIPF

ZYNEX

Received Mar 18, 2015 · Event occurred Oct 24, 2013

Report 1723686-2015-00014 · MDR key 4617676

Device

Generic name

Electrical Stimulator

Model number

NEXWAVE

Product problems

  • Device Emits Odor
  • Overheating of Device
  • Device Operates Differently Than Expected

Patient

Not reported

  • No Known Impact Or Consequence To Patient

Narrative

Description of Event or Problem

UNIT GOT HOT AND STARTED TO SMELL LIKE SULPHER AND BURNING SMELL. THEN THE UNIT SHUT OFF AND DOESN'T TURN ON AT ALL.

Additional Manufacturer Narrative

ZYNEX: NO UNUSUAL INDICATIONS FROM EXTERIOR INSPECTION. INTERNAL INSPECTION REVEALS THAT F1 SHOWS SIGNS OF DISCOLORATION. F1, Q27 AND Q28 BAD. ANY COMPONENTS THAT AREN'T FUNCTIONING PROPERLY WOULD GIVE OFF A BURNING SMELL. COMPLAINT CONFIRMED. NO HARM TO PATIENT.