inforMED
MalfunctionIPF

ZYNEX

Received Mar 13, 2015 · Event occurred Aug 4, 2014

Report 1723686-2015-00009 · MDR key 4613398

Device

Generic name

Electrical Stimulator

Model number

NEXWAVE

Product problems

  • Inappropriate/Inadequate Shock/Stimulation

Patient

Not reported

  • Shock from Patient Lead(s)

Narrative

Description of Event or Problem

DEVICE IS SHOCKING PATIENT EVEN WITH NEW PADS AND LEAD WIRES.

Additional Manufacturer Narrative

ZYNEX: PATIENT DID NOT RETURN AC ADAPTER OR LEAD WIRES. UNIT TURNED ON, PASSED FINAL TESTING WITHOUT ANY PROBLEMS. NO PROBLEM FOUND.

Remedial action

  • Replace