inforMED
MalfunctionIPF

ZYNEX

Received Mar 13, 2015 · Event occurred Nov 4, 2013

Report 1723686-2015-00010 · MDR key 4613354

Device

Generic name

Electrical Stimulator

Model number

NEXWAVE

Product problems

  • Device Emits Odor

Patient

Not reported

  • No Known Impact Or Consequence To Patient

Narrative

Additional Manufacturer Narrative

ZYNEX: UNIT WAS TESTED WITH NO PROBLEM FOUND AND PASSED THE FINAL TEST. TESTED FOR DURATION WITH NO BURNED PLASTIC SMELL OR ERRORS OF ANY KIND. THERE IS NO EVIDENCE INTERNALLY OR EXTERNALLY SUGGESTING UNIT EVER GOT HOT OR HAD ANY BURNING PLASTIC SMELL.

Description of Event or Problem

CHANNEL 1 ERROR OCCURS 10-15 MINUTES INTO TREATMENT/BURNED PLASTIC SMELL. HAD PT TEST LW SWITCHED LW THEN RUN UNIT AGAIN. CHANNEL 1 ERROR OCCURRED AFTER LW WERE SWITCHED. PT INDICATES THAT SHE CAN SMELL BURNED PLASTIC. NO HARM TO PT.

Remedial action

  • Replace