MalfunctionIPS
E-Z GAIT QUAD CANE - WIDE BASE 9153627825
Received Jan 29, 2015 · Event occurred Jan 8, 2015
Report 1531186-2015-00652 · MDR key 4462134
Device
Product problems
- Product Quality Problem
Patient
Not reported
- Fall
Narrative
Description of Event or Problem
IT WAS REPORTED BY CONSUMER THAT SHE WAS USING A 7827 QUAD CANE, THAT WAS NEW TO HER AND SHE FELL AND BROKE THE CANE. SHE DOES NOT REMEMBER WHEN SHE FELL. SHE STATED SHE DID NOT GET MEDICAL ATTENTION. THE CONSUMER STATED THE PROVIDER WILL NOT REPLACE THE CANE STATING IT WAS USER ABUSE. (B)(6) 2014 WAS WHEN THE DEVICE WAS SOLD. (B)(6) 2015 WAS WHEN THE DAMAGE WAS REPORTED. (B)(6) 2015 WAS WHEN THE END USER FINALLY BROUGHT THE DEVICE IN TO BE LOOKED AT.