inforMED
MalfunctionKSO

MTS READER SA

Received Feb 28, 2003 · Event occurred Jan 30, 2003

Report 1058138-2003-00001 · MDR key 446132

Device

Generic name

Blood Grouping Centrifuge & Reader

Model number

MTS READER SA

Catalog number

MTS READER SA

Lot number

NA

Product problems

  • Incorrect, Inadequate or Imprecise Result or Readings

Patient

NA

  • No Consequences Or Impact To Patient

Narrative

Description of Event or Problem

ON THE NIGHT SHIFT, WHEN THE TECH WENT TO EXPORT RESULTS TO THE INTERFACE, THE INTERFACE DID NOT RECEIVE ALL THE RESULTS, AND SOME OF THE RESULTS APPEARED CHANGED. CUSTOMER WAS ASKED TO FAX RESULTS AND LIS PRINTOUTS, RERUN SAMPLES AND EXPORT THE DATA TO VERIFY OPERATION OF INSTRUMENT. UPON RERUN, THE CUSTOMER HAD MULTIPLE GEL CARDS LISTED FOR THE SAME SAMPLE, AND THE CUSTOMER REPORTED THAT THE RESULTS RECEIVED ON THE CERNER SIDE OF THE INTERFACE DID NOT MATCH THOSE IN THE READER SA.

Remedial action

  • Other