inforMED
MalfunctionDPW

MAQUET HL-20 TWIN PUMP

Received Nov 26, 2014 · Event occurred Oct 21, 2011

Report 8010762-2014-00526 · MDR key 4280441

Device

Generic name

Flowmeter,blood, Cardiovascular

Model number

MCP00703279

Catalog number

70102.8694

Product problems

  • Device Displays Incorrect Message
  • Inappropriate or Unexpected Reset

Patient

Not reported

  • No Known Impact Or Consequence To Patient

Narrative

Description of Event or Problem

ON (B)(6) 2011, AT (B)(6), THE CUSTOMER REPORTED THAT AFTER THE TWIN PUMP MODULE TPM 20-330, TWIN ROLLER PUMP (ARTICLE NUMBER: 70102.8694, SERIAL NUMBER: (B)(4)) ATTACHED TO THE HL20 IS CONFIGURED AS CARDIOPLEGIA (LEFT PUMP) AND CARDIOPLEGIA-SLAVE (RIGHT PUMP) THAT OVER TIME THE CONFIGURATION THEN RETURNS TO THE DEFAULT FREE MODE. IN ADDITION, THE CARDIOPLEGIA-SLAVE HAS DISPLAYED AN "RPM-DIFF" ERROR MESSAGE. THE HOSPITAL REPORTED THIS TO THE MAQUET SERVICE REPRESENTATIVE ON (B)(6) 2011. (B)(4).

Additional Manufacturer Narrative

(B)(4). MAQUET CARDIOPULMONARY AG PROVIDES PRODUCT FAILURE INVESTIGATION, ANALYSIS, AND RESOLUTION FOR THE DEVICE DESCRIBED IN THIS REPORT. THE SERVICE TECHNICIAN CHECKED BOTH PUMP HEAD SPEEDS AND VERIFIED PUMP HEAD SPEEDS. THERE IS NO DOCUMENTATION THAT ANY REPAIR WAS PERFORMED. THE DEVICE WAS NOT RETURNED TO THE MANUFACTURER. (B)(4).