inforMED
MalfunctionKDD

CUSTOMED STERILE CONVENIENCE PACKS SURGICAL

Received Sep 5, 2014 · Event occurred Aug 29, 2014

Report 2648727-2014-00001 · MDR key 4146661

Device

Generic name

None

Manufacturer

Customed, Inc.

Catalog number

ATTACHMENT II

Product problems

  • Air Leak
  • Device Disinfection Or Sterilization Issue
  • Device Packaging Compromised

Patient

Not reported

  • No Patient Involvement

Narrative

Description of Event or Problem

BUBBLE EMISSION LEAK TEST FAIL COMPROMISING THE STERILITY OF PRODUCTS SHIPPED BY AIR PRODUCED BY CUSTOMED INC. AND DISTRIBUTED BY PR HOSPITAL INC. AND CUSTOMED USA INC. THE PRODUCT PACKAGE INTEGRITY FOR STERILITY IS CONSIDERED A PATIENT HEALTH HAZARD. RESULTS OF THE BUBBLE EMISSION LEAK TEST GLP REPORT ARE ATTACHED TO THIS DOCUMENT. THIS PRODUCT TEST WAS PART OF THE RISK ASSESSMENT OF CAPA (B)(4) OPENED AS A RESPONSE TO THE FDA 483 OBSERVATIONS FROM (B)(6) 2014. CUSTOMED PRODUCT CATALOGS THAT ARE SUBJECTED TO INVESTIGATION DUE TO THIS EVENT ARE LISTED.

Additional Manufacturer Narrative

AN EVALUATION PERFORMED THROUGH A RISK ASSESSMENT IDENTIFIED AN ADVERSE TREND REGARDING PACKAGING AND SHIPPING CONTAINERS IN 2014. AS A CONSEQUENCE IT WAS CONDITIONED THE RELEASE OF THE PRODUCTS TO THE FOLLOWING PREVENTIVE REQUIREMENTS: BATCH RECORD IN-PROCESS REQUIREMENTS. VISUAL INSPECTION POST-STERILIZATION WITH ZERO DEFECTS 100%. ACCEPTABLE VISUAL INSPECTION AFTER SIMULATED SHIPPING CONDITIONS. ACCEPTABLE INTERNAL PRESSURIZATION RESISTANCE TEST (POST STERILIZATION) OF UNRESTRAINED PACKAGES (BURST TEST) OF PRODUCTS. ACCEPTABLE BUBBLE EMISSION TEST TO PRODUCTS (EXTERNAL LABORATORY). SHIPPING REPORT REGARDING MATERIAL RELEASED WILL BE CONFIRMED BY QA PERSONNEL BEFORE TRANSFER OF PRODUCTS TO DISTRIBUTION CENTERS. MEDWATCH FORM FDA 3500A WAS SUBMITTED BECAUSE THE BUBBLE EMISSION LEAK TEST FAIL COMPROMISING THE STERILITY OF CONVENIENCE PACKS FOR SURGICAL USE PRODUCED AND DISTRIBUTED BY CUSTOMED INC. (B)(6) HOSPITAL, INC. AND CUSTOMED USA INC.