inforMED
InjuryEMA

NEXUS RMGI

Received Aug 27, 2014

Report 2024312-2014-00572 · MDR key 4041630

Device

Generic name

Cement, Dental

Manufacturer

Kerr Corporation

Catalog number

35642

Lot number

4875328

Product problems

  • Insufficient Device Problem Information

Patient

Not reported

  • Complaint, Ill-Defined

Narrative

Additional Manufacturer Narrative

SPECIFIC INFORMATION WITH REGARD TO THE PATIENT AGE AND WEIGHT WAS NOT PROVIDED BY THE DOCTOR. THE DOCTOR RE-CEMENTED THE CROWN FOR THE PATIENT USING A DIFFERENT PRODUCT, WITHOUT FURTHER INCIDENT. TO DATE, THE PATIENT IS DOING FINE. THE PRODUCT ALLEGED IN THIS INCIDENT WAS NOT RETURNED; THEREFORE, AN ADHESIVE STRENGTH TEST OF A RETAIN SAMPLE WAS PERFORMED, YIELDING RESULTS WITHIN SPECIFICATIONS. A DHR REVIEW REVEALED THAT THERE WERE NO DEVIATIONS FROM THE MANUFACTURING PROCESS. IN ADDITION, NO SIMILAR COMPLAINTS WERE RECEIVED WITH REGARD TO THIS LOT.

Description of Event or Problem

A DOCTOR'S OFFICE ALLEGED THAT A PATIENT HAD EXPERIENCED THE LOSS OF A CROWN AFTER PLACEMENT WITH THE NEXUS RMGI PRODUCT.