inforMED
MalfunctionOUL

VERTI DX THERMAL CYCLER

Received May 2, 2014 · Event occurred Mar 3, 2014

Report 3003673482-2014-00010 · MDR key 3949765

Device

Generic name

Thermocycler, Generic

Catalog number

4452300

Product problems

  • Device Displays Incorrect Message
  • Device Operates Differently Than Expected

Patient

Not reported

  • No Information

Narrative

Additional Manufacturer Narrative

DEVICE IS AN INSTRUMENT AND IS NOT IMPLANTED/EXPLANTED. THE INSTRUMENT WAS RETURNED TO LIFE TECHNOLOGIES CORPORATION AND REPAIRED BY REPLACING THE POWER AMP BOARD. AFTER REPAIR THE UNIT WAS TESTED AND PASSED PERFORMANCE SPECIFICATIONS. DEVICE INTENDED USE: THE APPLIED BIOSYSTEMS VERITI DX THERMAL CYCLER AMPLIFIES HUMAN NUCLEIC ACID SAMPLES FOR DIAGNOSTIC APPLICATIONS. THE VERITI DX THERMAL CYCLER IS TO BE USED ONLY BY OPERATORS TRAINED IN LABORATORY TECHNIQUES AND PROCEDURES.

Description of Event or Problem

A CUSTOMER REPORTED AN ERROR MESSAGE "ERROR 0X8007" COMING FROM THE INSTRUMENT, VERITI DX THERMAL CYCLER (CAT NO. 4452300, SERIAL NO. (B)(4)). NO PATIENT INVOLVEMENT REPORTED. THE COMPANY EVENT TRACKING NO. IS (B)(4).

Remedial action

  • Repair