PARKER BATH

Description of Event or Problem

REF IMP# (B)(4).

Additional Manufacturer Narrative

(B)(4). ADD'L INFO WILL BE PROVIDED UPON COMPLETION OF THE MFR'S INVESTIGATION. GENERAL CONDITION OF THE DEVICE THAT WAS DESCRIBED IN THE INCIDENT DESCRIPTION FORM (IDF) WAS GOOD. SOME SCRATCHES WERE FOUND IN THE FIBERGLASS, THAT MAY HAVE BEEN CAUSED BY PULLING OUTWARD ON THE DOOR WHILE LOWERING. FUNCTIONAL TEST SHOWED THAT ALL FUNCTIONS WORKED AS THEY SHOULD - ARJOHUNTLEIGH REP PULLED HIMSELF UP ON BACK OF TUB TO SEE IF HE COULD ELEVATE OR MOVE TUB. HE NOTICED SOME MOVEMENT BUT TUB DID NOT COME OFF OF THE FLOOR. HE ALSO TRIED TO MOVE SIDE TO SIDE AND TUB WOULD NOT MOVE, HE EMPTIED THE WATER AND WAS ABLE TO MOVE THE TUB SIDE TO SIDE BUT NOT BACK TO FRONT. HE COULD NOT GET THE TUB TO TIP.