inforMED
MalfunctionOUL

VERITI DX THERMAL CYCLER

Received Apr 21, 2014 · Event occurred Mar 4, 2014

Report 3003673482-2014-00008 · MDR key 3855695

Device

Generic name

Thermocycler, Generic

Catalog number

4452300

Lot number

299120264

Product problems

  • Device Operates Differently Than Expected

Patient

Not reported

  • No Information

Narrative

Additional Manufacturer Narrative

DEVICE IS AN INSTRUMENT AND IS NOT IMPLANTED/EXPLANTED. THE INSTRUMENT WAS RETURNED TO LIFE TECHNOLOGIES CORP AND REPAIRED BY REPLACING POWER AMPLIFIER & DAMPER. AFTER REPAIR, THE INSTRUMENT PASSED ALL THE CALIBRATION, FINAL TESTS, PERFORMANCE SPECIFICATIONS. THE INSTRUMENT WAS SENT BACK TO THE CUSTOMER. THE DEVICE WAS USED AS A DIAGNOSTIC. DEVICE INTENDED USE CAN BE FOUND ON PAGE 3 OTHER REMARKS. DEVICE INTENDED USE: THE APPLIED BIOSYSTEMS VERITI DX THERMAL CYCLER AMPLIFIES HUMAN NUCLEIC ACID SAMPLES FOR DIAGNOSTIC APPLICATIONS. THE VERITI DX THERMAL CYCLER IS TO BE USED ONLY BY OPERATORS TRAINED IN LAB TECHNIQUES AND PROCEDURES.

Description of Event or Problem

A CUSTOMER REPORTED A PROBLEM OF AN EXCEEDED MAXIMUM HOLD UNDERSHOOT COMING FROM VERITI DX THERMAL CYCLER (CAT NO. 4452300, SERIAL NO. (B)(4)). THIS CAUSES THE INSTRUMENT TO STOP IN THE MIDDLE OF A RUN. NO PT INVOLVEMENT REPORTED. THE COMPANY EVENT TRACKING NO. IS (B)(4).

Remedial action

  • Repair