InjuryIME
WALGREEN
Received Mar 26, 2014 · Event occurred Dec 14, 2013
Report 3005023997-2014-00002 · MDR key 3792629
Device
Generic name
Back & Shoulder Ice & Heat Wrap W/gel Pack
Manufacturer
Shanghai Chuangshi Industry Co. LtdModel number
20286Lot number
NA
Product problems
- Overheating of Device
Patient
Not reported
- Burn(s)
Narrative
Description of Event or Problem
CUSTOMER CLAIMS HE WAS BURNED WHILE USING (B)(6) HOT COLD WRAP. CLAIMS HE HEATED THE PACK AND WHILE USING IT FOR SEVERAL HOURS HE SUFFERED BURNS.
Remedial action
- Other