inforMED
MalfunctionLJK

IMMULITE 2000

Received Oct 28, 2013 · Event occurred Oct 3, 2013

Report 2247117-2013-00109 · MDR key 3433653

Device

Generic name

Immulite 2000

Model number

IMMULITE 2000

Catalog number

30002

Product problems

  • False Negative Result

Patient

Not reported

  • No Known Impact Or Consequence To Patient

Narrative

Description of Event or Problem

ONE PATIENT SAMPLE TESTED FOR TOXOPLASMA IGM RESULTED POSITIVE ON AN IMMULITE 2000 INSTRUMENT. THE RESULT WAS REPORTED TO THE LABORATORY INFORMATION SYSTEM (LIS), WHICH MISINTERPRETED THE RESULT AS NEGATIVE. THE DISCORDANT RESULT WAS NOT REPORTED TO THE PHYSICIAN(S) BECAUSE THE OPERATOR DISCOVERED THE DISCREPANCY BEFORE THE RESULT WAS REPORTED. THERE ARE NO REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE POSITIVE TOXOPLASMA IGM RESULT BEING INTERPRETED AS NEGATIVE BY THE LIS.

Additional Manufacturer Narrative

A SIEMENS APPLICATION SPECIALIST WAS DISPATCHED TO THE CUSTOMER SITE. AFTER EVALUATION OF THE INSTRUMENT DATA, THE APPLICATION SPECIALIST DID NOT FIND A MALFUNCTION WITH THE IMMULITE 2000 INSTRUMENT. IT WAS DISCOVERED THAT THE LIS WAS NOT CONFIGURED TO INTERPRET THE RESULT OF >10. THE CUSTOMER THEN RECONFIGURED THEIR LIS HOST TO INTERPRET RESULTS THAT WERE TRANSMITTED FROM THE IMMULITE 2000 INSTRUMENT. THE CAUSE OF THE POSITIVE TOXOPLASMA IGM RESULT BEING MISINTERPRETED BY THE LIS AS A NEGATIVE RESULT WAS A CONFIGURATION ISSUE. THE IMMULITE 2000 INSTRUMENT PERFORMED ACCORDING TO SPECIFICATIONS. THIS DEVICE IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THIS DEVICE IS REQUIRED.