WALGREEN

Description of Event or Problem

REPORT OF HOT WATER BOTTLE LEAK RESULTING IN BURN RECEIVED. INFO RECEIVED VIA LETTER FROM CUSTOMER WHICH STATED: CONSUMER "PURCHASED A WALGREENS WATER BOTTLE FOR WARM/COLD APPLICATIONS. HE ADVISED THAT HE POURED HOT WATER IN THE BAG AND SEALED IT. THE BAG WAS THEN WRAPPED IN A TOWEL AND THEN APPLIED TO HIS LEFT SHOULDER. HOT WATER THEN PROCEEDED TO LEAK THROUGH A SEAM IN THE BAG RESULTING IN THE CONSUMER SUSTAINING A BURN ON HIS BACK. HE ALSO ADVISED THAT AS A RESULT OF THE HOT WATER SUDDENLY TOUCHING HIS SKIN, HE JUMPED AND HIT HIS HEAD ON THE REFRIGERATOR." NO FURTHER INFO HAS BECOME AVAILABLE.