inforMED
MalfunctionLPQ

SAFHS

Received Sep 27, 1995 · Event occurred Aug 8, 1995

Report MW5000010 · MDR key 28790

Device

Generic name

Fracture Healing System

Manufacturer

Exogen, Inc.

Product problems

  • Other (for use when an appropriate device code cannot be identified)

Patient

*

  • Pain

Narrative

Description of Event or Problem

ON 8/8/95 A PT INFORMED THE CO SHE EXPERIENCED AN "ACHING" AT THE SITE OF TREATMENT. SHE HAD BEEN SHIPPED A UNIT ON 6/28/95. REPEATED ATTEMPTS WERE MADE TO CONTACT THE PT WITHOUT SUCCESS. ON 8/22/95 SHE CALLED TO STATE THAT SHE WAS RETURNING THE DEVICE ON HER DR'S INSTRUCTIONS DUE TO HER COMPLAINTS OF PAIN AT THE TREATMENT SITE. HER PHYSICIAN CONFIRMED THIS ON THE SAME DATE. UPON RECEIPT OF THE UNIT, IT WAS FOUND THAT THE PT HAD NOT BEEN COMPLIANT IN USING THE DEVICE AND HAD, IN FACT, ONLY USED IT FOR TWO DAYS IN AUGUST. THUS IT CANNOT BE DETERMINED IF THIS COMPLAINT WAS DEVICE-RELATED.