inforMED
InjuryJCB

KIT CWS I/NAOH-D/BASIC WASH

Received Dec 13, 2012 · Event occurred Nov 29, 2012

Report 1823260-2012-06312 · MDR key 2871408

Device

Generic name

Sodium Hyroxide Solution

Manufacturer

Roche Diagnostics

Model number

NA

Catalog number

04880285190

Lot number

10209700

Product problems

  • Device Ingredient or Reagent Problem

Patient

Not reported

  • Caustic/Chemical Burns

Narrative

Description of Event or Problem

WHILE REPLACING THE NAOH-D (CELL WASH 1) SOLUTION ON THE MODULAR CORE ANALYZER, SERIAL NUMBER (B)(4), THE CUSTOMER WAS KNEELING ON THE FLOOR AND WAS POURING LIQUID FROM ONE BOTTLE TO ANOTHER. THE BOTTLE SLIPPED FROM HER HANDS AND THE SOLUTION SPLASHED IN HER FACE. THE CUSTOMER STATED THERE WERE NO ISSUES WITH THE BOTTLE. THE CUSTOMER HAD FIRST DEGREE BURNS TO FACE AND RIGHT EYE AND WAS TREATED IN THE EMERGENCY ROOM. THE EMERGENCY ROOM FLUSHED THE AFFECTED AREAS WITH COLD WATER AND TREATED HER WITH OINTMENT FOR FACE AND EYE. THE CUSTOMER'S CURRENT CONDITION WAS "FULLY HEALED". THE CUSTOMER WAS WEARING CONTACTS WHEN THE INCIDENT OCCURRED, BUT WAS NOT WEARING ANY PERSONAL PROTECTIVE EQUIPMENT.

Additional Manufacturer Narrative

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Additional Manufacturer Narrative

THE INVESTIGATION DETERMINED THE CAUSE OF THE EVENT WAS A CUSTOMER HANDLING ERROR. PRODUCT LABELING INSTRUCTS THE CUSTOMER NOT TO POOL SOLUTIONS TOGETHER. ALSO, PROTECTIVE CLOTHING AND EQUIPMENT SUCH AS SAFETY GLOVES OR GLASSES SHOULD BE WORN WHEN WORKING IN A LABORATORY.