inforMED
MalfunctionIOY

SUPPORT ARM 177

Received Sep 28, 2012

Report 8010042-2012-00099 · MDR key 2773804

Device

Catalog number

6481720

Product problems

  • Mechanical Problem

Patient

Not reported

  • No Patient Involvement

Narrative

Description of Event or Problem

IT WAS REPORTED THAT THE SUPPORT ARM BROKE. (B)(4).

Additional Manufacturer Narrative

THE BROKEN SUPPORT ARM WAS NOT RETURNED FOR INVESTIGATION. A PHOTO OF THE SUPPORT ARM SHOWED THAT THE SUPPORT ARM BROKE AT THE JOINT NEAREST TO THE BRACKET. THE DATE STAMP ON THE SUPPORT ARM SHOWS THAT IT WAS MANUFACTURED IN 2007; THUS THE DEVICE IS FIVE YEARS OLD. WHILE WE CANNOT CONCLUSIVELY DETERMINE THE CAUSE OF THE SUPPORT ARM BREAKING, THIS TYPE OF PHYSICAL DAMAGE IS CONSISTENT WITH A CRACK, CAUSED BY OVERLOADING OR IMPACT, WHICH LED TO THE REPORTED BREAK. SUBSEQUENT TO THE MANUFACTURE OF THIS DEVICE, PRODUCT ENHANCEMENTS WERE IMPLEMENTED TO INCREASE THE MECHANICAL STRENGTH OF THE SUPPORT ARMS. THE SUPPORT ARM WAS MANUFACTURED BEFORE IMPLEMENTATION OF THIS CHANGE. (B)(4).