OtherILK
LEVANT BASIC
Received Aug 8, 2012 · Event occurred Aug 1, 2011
Report 3006395295-2012-00003 · MDR key 2696491
Device
Generic name
Powered Patient Transport 890.5150
Manufacturer
Thyssenkrupp Accessibility B.v.Model number
LEVANTLot number
NA
Product problems
- Insufficient Device Problem Information
Patient
Not reported
- Fall
Narrative
Description of Event or Problem
THE USER OF A POWERED PATIENT TRANSPORT FELL FROM THE CHAIR AND REQUIRED 20-25 STITCHES TO HIS FACE. THIS EVENT WAS NOT REPORTED AT THE TIME IT HAPPENED EVEN THOUGH THE DEALER WAS CALLED IN TO DO A SERVICE VISIT. THIS EVENT WAS REPORTED IN CONJUNCTION WITH A SECOND EVENT INVOLVING THE SAME UNIT (SEE MFR # 3006395295-2012-00004). BOTH EVENTS OCCURRED IN (B)(6). AFTER RECEIVING THE SECOND REPORT AND DOING AN INVESTIGATION, THE MANUFACTURER HAS DECIDED TO INITIATE A PRODUCT FIELD UPDATE.
Remedial action
- Repair