DRIVE MEDICAL
Received May 31, 2012 · Event occurred Apr 21, 2012
Report 2438477-2012-00010 · MDR key 2603258
Device
Generic name
Rollator
Manufacturer
Shanghai Shunlong Physical Therapy Equipment Co.Model number
RTL728RDCatalog number
NA
Lot number
NA
Product problems
- Device Slipped
Patient
86 YR
- Fall
- Head Injury
Narrative
Description of Event or Problem
DRIVE MEDICAL HAS RECEIVED A COMPLAINT FROM CLAIMANT¿S DAUGHTER ABOUT AN INCIDENT INVOLVING A ROLLATOR, ALLEGEDLY DISTRIBUTED BY DRIVE MEDICAL. IT IS REPORTED THAT THE END USER HAD BEEN USING THE ROLLATOR FOR ONE YEAR. ON THE DAY OF INCIDENT, THE CLAIMANT WAS IN THE LOBBY OF HIS BUILDING WHEN HE LOCKED THE BRAKES AND WENT TO SIT DOWN. THE BRAKES ALLEGEDLY DISTRIBUTED BY DRIVE MEDICAL. IT IS REPORTED THAT THE END USER HAD BEEN USING THE ROLLATOR FOR ONE YEAR. ON THE DAY OF INCIDENT, THE CLAIMANT WAS IN THE LOBBY OF HIS BUILDING WHEN HE LOCKED THE BRAKES AND WENT TO SIT DOWN. THE BRAKES ALLEGEDLY DID NOT LOCK CORRECTLY AND THE ROLLATOR SLIPPED AWAY CAUSING HIM TO FALL AND ALLEGEDLY SUSTAINED HEAD INJURY RESULTING IN RECEIVING SIX (6) STITCHES. DRIVE HAS BEEN REACHING OUT TO THE CLAIMANT¿S DAUGHTER AND TRIED TO HAVE THE ALLEGED PRODUCT RETURNED FOR FURTHER INSPECTION. AS OF THIS DATE, THEY HAVE REFUSED TO DO SO. THIS MDR IS BASED ON THE CLAIMANT¿S DAUGHTER COMPLAINT.