inforMED
MalfunctionGGP

HEMOSIL VON WILLEBRAND FACTOR ACTIVITY

Received May 24, 2012 · Event occurred Mar 23, 2012

Report 1217183-2012-00007 · MDR key 2593701

Device

Generic name

Factor Deficiency Test

Model number

NA

Catalog number

0020004700

Lot number

B11498

Product problems

  • High Test Results

Patient

Not reported

  • No Information

Narrative

Description of Event or Problem

THE CUSTOMER, WHO USES A STA ANALYZER, REPORTED THAT "FOR ALMOST THE PAST 3 WEEKS NOW, WE HAVE BEEN TROUBLESHOOTING THE RISTOCETIN COFACTOR ASSAY USING THE HEMOSIL VWF REAGENT LOT B11498, EXP 7/31/2012. ACCORDING TO THE CUSTOMER, THERE APPEARS TO BE A SHIFT OF SOME SORT WITH THE REAGENT. THE NORMAL RANGE FOR THE NORMAL CONTROL IS 67-91%, BUT THE CUSTOMER IS RECOVERING MUCH HIGHER RESULTS. ALSO THEY ARE RECOVERING MUCH HIGHER RESULTS FOR OTHER KNOWN ASSAY MATERIALS.

Additional Manufacturer Narrative

THIS PRODUCT LOT NUMBER, B11498, IS UNDER RECALL ACTION AND IS ON FILE WITH THE FDA AS A CLASS II ACTION (REFERENCE Z-1519-2012). THE CUSTOMER HAD NOT RECEIVED THE RECALL NOTIFICATION AT THE TIME OF THE INCIDENT AND HAS SINCE RECEIVED THE NOTIFICATION AND FOLLOWED THE NECESSARY ACTIONS. PER THE CUSTOMER, NO PATIENT TREATMENT OR ADVERSE EVENTS WERE INVOLVED WITH THIS COMPLAINT. FURTHER, IL MAKES NO CLAIM FOR PERFORMANCE OF THIS REAGENT ON A NON-IL ANALYZER WHICH THE CUSTOMER WAS USING.