inforMED
InjuryDSI

INTELLIVUE MP50

Received Jul 22, 2026 · Event occurred Jun 30, 2026

Report 9610816-2026-101485 · MDR key 25906602

Device

Generic name

Intellivue Mp50

Model number

INTELLIVUE MP50

Catalog number

862116

Product problems

  • No Device Output

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

PHILIPS IS IN THE PROCESS OF OBTAINING ADDITIONAL INFORMATION REGARDING THE REPORTED EVENT AND THE INVESTIGATION IS ONGOING. A FOLLOW-UP REPORT WILL BE SUBMITTED UPON COMPLETION OF THE INVESTIGATION. E1: REPORTING INSTITUTION PHONE#: (B)(6). E1: REPORTER PHONE#: (B)(6).

Description of Event or Problem

IT WAS REPORTED THE DEVICE REBOOTED SPONTANEOUSLY WHILE MONITORING THE ICU PATIENT. IT WAS INDICATED "ONE SUSPECTED SERIOUS ADVERSE EVENT INVOLVING MEDICAL DEVICES WAS REPORTED AS REQUIRED, AND BEDSIDE PATROLS WERE CONTINUOUSLY STRENGTHENED"; HOWEVER, THE CUSTOMER FEEDBACK ALSO INDICATED THERE WAS NO ACTUAL PATIENT HARM. IN ADDITION, IT WAS INDICATED THE REPORTED ISSUE CAUSED 'SEVERE PANIC' FOR THE PATIENT. GOOD FAITH EFFORTS ARE BEING PERFORMED FOR CLARIFICATION.