inforMED
MalfunctionDXN

MEDLINE

Received Jul 22, 2026 · Event occurred Sep 22, 2025

Report 1417592-2026-07643 · MDR key 25906543

Device

Generic name

Monitor,bp,wrist,digital Unit

Catalog number

MDS4003

Lot number

07525040001

Product problems

  • Incorrect Measurement

Patient

Not reported

  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

IT WAS REPORTED THAT "THE WRIST CUFF IS GIVING READINGS THAT ARE 30 POINTS OFF COMPARED TO HER REGULAR CUFF THAT GOES OVER HER ARM."

Additional Manufacturer Narrative

IT WAS REPORTED THAT "THE WRIST CUFF IS GIVING READINGS THAT ARE 30 POINTS OFF COMPARED TO HER REGULAR CUFF THAT GOES OVER HER ARM. THE CUSTOMER REPORTED OBSERVING A DIFFERENCE OF APPROXIMATELY 30 POINTS BETWEEN MEASUREMENTS OBTAINED USING THE WRIST BLOOD PRESSURE MONITOR AND MEASUREMENTS OBTAINED USING A STANDARD UPPER-ARM BLOOD PRESSURE CUFF." THERE WERE NO REPORTS OF DEATH, SERIOUS INJURY, MEDICAL INTERVENTION, OR FOLLOW UP CARE. IT HAS BEEN DETERMINED THAT THE REPORTED EVENT COULD CAUSE OR CONTRIBUTE TO SERIOUS INJURY IF IT WERE TO OCCUR AGAIN. IN AN ABUNDANCE OF CAUTION, THIS IS A REPORTABLE EVENT. IF ADDITIONAL INFORMATION BECOMES AVAILABLE THIS REPORT WILL BE REOPENED AND REEVALUATED. THIS MEDICAL DEVICE REPORT (MDR) IS BEING SUBMITTED AS PART OF RETROSPECTIVE REVIEW ACTIVITIES, WHICH INCLUDE REVIEW OF HISTORICAL DATA IN ACCORDANCE WITH REGULATIONS AT 21 CFR PART 803. THE INFORMATION INCLUDED IN THIS MDR REFLECTS THE INFORMATION REASONABLY KNOWN TO THE MANUFACTURER AT THE TIME OF THIS RETROSPECTIVE REVIEW AND SUBMISSION.