inforMED
MalfunctionOOE

LENSX LASER SYSTEM

Received Jul 10, 2026

Report 2028159-2026-01033 · MDR key 25782007

Device

Generic name

Ophthalmic Femtosecond Laser

Manufacturer

Alcon Lensx, Inc.

Model number

550

Catalog number

8065998162

Lot number

NA

Product problems

  • Failure to Cut

Patient

NA · Unknown

  • Insufficient Information

Narrative

Additional Manufacturer Narrative

H.3., H.6.: INVESTIGATION, INCLUDING ROOT CAUSE ANALYSIS, IS IN PROGRESS. A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY IN ACCORDANCE WITH 21 CFR 803.56 WHEN ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE. ALCON LENSX (SITE #3008772169) IS NO LONGER OPERATIONAL. LENSX MANUFACTURED PRODUCTS ARE MAINTAINED AND INVESTIGATED BY THE ALCON RESEARCH, LTD. IRVINE TECHNOLOGY CENTER SITE #2028159). THE MANUFACTURER INTERNAL REFERENCE NUMBER IS: (B)(4).

Description of Event or Problem

A NON-HEALTHCARE PROFESSIONAL REPORTED FLAP RESISTANCE IN UNKNOWN EYE OF THE PATIENT DURING REFRACTIVE SURGERY. ADDITIONAL INFORMATION WAS REQUESTED.