inforMED
MalfunctionIPS

MEDLINE

Received Jul 9, 2026 · Event occurred Jun 9, 2026

Report 1417592-2026-04873 · MDR key 25774045

Device

Generic name

Cane,quad,small Base, 300 Lb

Catalog number

MDS86222H1

Lot number

15125080001

Product problems

  • Mechanical Jam

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

CUSTOMER STATED "THE PUSH BUTTON ON THEIR QUAD CANE IS NOT GOING OUT AS FAR AS IT CAN. CUSTOMER STATED THE CANE PUSH BUTTON IS CAUSING THE UNTIL TO "PUSH DOWN" AND ALMOST CAUSING HER HUSBAND TO FALL".

Additional Manufacturer Narrative

IT WAS REPORTED THAT "THE PUSH BUTTON ON THEIR QUAD CANE IS NOT GOING OUT AS FAR AS IT CAN. CUSTOMER STATED THE CANE PUSH BUTTON IS CAUSING THE UNTIL TO "PUSH DOWN" AND ALMOST CAUSING HER HUSBAND TO FALL". THERE WERE NO REPORTS OF DEATH, SERIOUS INJURY, MEDICAL INTERVENTION, OR FOLLOW UP CARE. IT HAS BEEN DETERMINED THAT THE REPORTED EVENT COULD CAUSE OR CONTRIBUTE TO SERIOUS INJURY IF IT WERE TO OCCUR AGAIN. IN AN ABUNDANCE OF CAUTION, THIS IS A REPORTABLE EVENT. IF ADDITIONAL INFORMATION BECOMES AVAILABLE THIS REPORT WILL BE REOPENED AND REEVALUATED.