inforMED
MalfunctionJEQ

ORALBRCHGTOOTHBRUSHHANDLE3765

Received Jul 9, 2026

Report 3000302531-2026-00156 · MDR key 25759177

Device

Generic name

Toothbrush, Powered - Jeq

Model number

3765

Lot number

BC910011009

Product problems

  • No Apparent Adverse Event

Patient

Not reported

  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

REPLACEMENT HEADS ARE NOT STAYING ON (HANDLE) - ORAL B POWER CARE "[DEVICE BREAKAGE]". CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT REPLACEMENT HEADS WERE NOT STAYING ON. NO INJURY WAS REPORTED

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.