MalfunctionJEQ
ORALBRCHGTOOTHBRUSHHANDLE3765
Received Jul 8, 2026
Report 3000302531-2026-00154 · MDR key 25746446
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
3765Lot number
BC909201118
Product problems
- No Apparent Adverse Event
Patient
NA · Female
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
REPLACEMENT HEADS ARE NOT STAYING ON (HANDLE) - ORAL B POWER CARE [DEVICE BREAKAGE] CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT REPLACEMENT HEADS WERE NOT STAYING ON. NO INJURY WAS REPORTED.
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.