MalfunctionJEQ
ORALBRCHGTOOTHBRUSHHANDLE3765
Received Jul 8, 2026
Report 3000302531-2026-00150 · MDR key 25745301
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
3765Lot number
BB609221239
Product problems
- No Apparent Adverse Event
Patient
Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
ORANGE GLOW/ABNORMAL HEATING OF THE HANDLE...LOCALIZED DEFORMATION FORMED A VISIBLE BLISTER ON THE OUTER SHELL...MELTED A HOLE- ORAL-B/POWER TOOTHBRUSH "[DEVICE TEMPERATURE ISSUE]". CASE NARRATIVE: CONSUMER STATED VIA E-MAIL THAT THE BRUSH HANDLE HEATED ABNORMALLY AND MELTED A HOLE ON HOUSING DURING BRUSHING. NO INJURY WAS REPORTED.
Additional Manufacturer Narrative
PRODUCT RETURN WAS NOT RECEIVED. PRODUCT RETURN WAS REQUESTED. FULL EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.