inforMED
MalfunctionJEQ

ORALBPWRORALCARERFLSPRECISIONCLEANEB20BRUSHSET8CT

Received Jul 8, 2026

Report 3000302531-2026-00152 · MDR key 25745299

Device

Generic name

Toothbrush, Powered - Jeq

Model number

EB20

Product problems

  • No Apparent Adverse Event

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

TOOTHBRUSH HEAD THAT BROKE IN MOUTH-ORAL-B POWER ORAL CARE REFILLS [DEVICE BREAKAGE] CASE NARRATIVE: CONSUMER REPORTED VIA PHONE THAT TOOTHBRUSH HEAD THAT BROKE IN MOUTH. NO INJURY WAS REPORTED.

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.