inforMED
DeathMHX

BENEVISION N12 PATIENT MONITOR

Received Jul 7, 2026 · Event occurred Jun 6, 2026

Report 2221819-2026-00008 · MDR key 25732686

Device

Generic name

Benevision N12

Model number

BENEVISION N12

Catalog number

6630E-PA00007

Product problems

  • Low Readings

Patient

Not reported

  • Low Oxygen Saturation

Narrative

Description of Event or Problem

THE CUSTOMER REPORTED THAT ON (B)(6) 2026, A NICU PATIENT ON NON-INVASIVE VENTILATION HAD SPO2 VALUES ON A BENEVISION N12 MONITOR (SERIAL NUMBER (B)(6)) THAT APPEARED INCONSISTENT WITH THE PATIENT'S CLINICAL PRESENTATION. INITIAL SPO2 ALARM WAS 88% AT 18:12, DECREASED TO 86% DESPITE INCREASED FIO2, AND LATER DECLINED TO 80% WITH "POOR PLETH" AT 18:53 AND 58% AT 19:08. THE PATIENT WAS REPORTEDLY PINK, WARM, AWAKE, MOVING, AND CRYING. A PORTABLE BENEVISION N12 (SERIAL NUMBER (B)(6)) INTERMITTENTLY DISPLAYED SPO2 VALUES IN THE 90S. WHEN RETURNED TO THE ORIGINAL MONITOR (SERIAL NUMBER (B)(6)) AT 19:19, SPO2 WAS 52%, SPO2 PR WAS 43 BPM, AND ECG HR WAS 191 BPM. HEALTHCARE PROFESSIONALS CHECKED THE CORD AND CHANGED ELECTRODES. THE PATIENT WAS INTUBATED AT 20:00, NOTED TO BE DETERIORATING AND CLINICALLY "ILL APPEARING" AT 20:30, THEN CODED AT 23:05, AND WAS PRONOUNCED DECEASED AT 23:26.

Additional Manufacturer Narrative

ELECTRONIC DATA HAS BEEN COLLECTED AND IS CURRENTLY BEING INVESTIGATED BY THE MANUFACTURER AND SPO2 SENSOR SUPPLIER.

Description of Event or Problem

The customer reported that on (b)(6) 2026, a NICU patient on non-invasive ventilation had SpO2 values on a BeneVision N12 monitor (serial number (b)(6)) that appeared inconsistent with the patient's clinical presentation. Initial SpO2 alarm was 88% at 18:12, decreased to 86% despite increased FiO2, and later declined to 80% with "poor pleth" at 18:53 and 58% at 19:08. The patient was reportedly pink, warm, awake, moving, and crying. A portable BeneVision N12 (serial number (b)(6)) intermittently displayed SpO2 values in the 90s. When returned to the original monitor (serial number (b)(6)) at 19:19, SpO2 was 52%, SpO2 PR was 43 bpm, and ECG HR was 191 bpm. Healthcare professionals checked the cord and changed electrodes. The patient was intubated at 20:00, noted to be deteriorating and clinically "ill appearing" at 20:30, then coded at 23:05, and was pronounced deceased at 23:26.

Additional Manufacturer Narrative

The electronic data review remains under investigation by the manufacturer and the SpO2 sensor supplier. Mindray performed testing on the BeneVision N12 monitor using accessories similar to those reported during the event, as the accessories used at the time of the occurrence were not available for evaluation. Based on the testing performed, the BeneVision N12 operated within specification.