MalfunctionJEQ
ORALBRCHGTOOTHBRUSHHANDLE3765
Received Jul 7, 2026
Report 3000302531-2026-00147 · MDR key 25730194
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
3765Lot number
BC207051426
Product problems
- Insufficient Device Problem Information
Patient
NA · Unknown
- Skin Tears
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
STABBING MYSELF IN THE CHIN [FACE INJURY] [ORAL-B/RECHARGEABLE TOOTHBRUSH HANDLE/3765] METAL PIECE THAT HOLDS THE HEAD ONTO THE BASE BROKE...SNAPPED...TIP IS GONE [DEVICE BREAKAGE] . CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT BRUSH HEAD DIDN'T STAY ON AS LITTLE METAL PIECE THAT HOLDS THE HEAD ONTO THE BASE BROKE/SNAPPED WHILE BRUSHING. NO SERIOUS INJURY WAS REPORTED.