MalfunctionJEQ
ORALBRCHGTOOTHBRUSHHANDLE3765
Received Jul 7, 2026
Report 3000302531-2026-00148 · MDR key 25729300
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
3765Lot number
B8701261743
Product problems
- No Apparent Adverse Event
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
THE UNIT BEGAN TO OVERHEAT, EMIT SMOKE, AND THEN STARTED BURNING...BEGAN TO CATCH FIRE- ORAL-B RECHARGEABLE TOOTHBRUSH HANDLE. [DEVICE CATCHING FIRE] CASE NARRATIVE: CONSUMER STATED VIA EMAIL THAT THEIR ELECTRIC TOOTHBRUSH UNIT BEGAN TO OVERHEAT, EMIT SMOKE, THEN STARTED BURNING AND BEGAN TO CATCH FIRE. NO INJURY WAS REPORTED.
Additional Manufacturer Narrative
PRODUCT RETURN WAS NOT RECEIVED. PRODUCT RETURN WAS REQUESTED. FULL EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.