inforMED
MalfunctionJEQ

ORALBPWRORALCARERFLSPRECISIONCLEANEB20RB

Received Jul 7, 2026

Report 3000302531-2026-00149 · MDR key 25729298

Device

Generic name

Toothbrush, Powered - Jeq

Model number

EB20RB

Product problems

  • Insufficient Device Problem Information

Patient

Not reported

  • Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available

Narrative

Description of Event or Problem

METAL COMPONENT/WIRE DETACHED...LODGED INSIDE MOUTH "[FOREIGN BODY IN MOUTH]" , BRUSH HEAD SEPARATE...METAL COMPONENT/WIRE DETACHED-ORAL-B/POWER ORAL CARE REFILLS "[DEVICE BREAKAGE]" . CASE NARRATIVE: RELATIVE/FRIEND REPORTED VIA E-MAIL THAT THEIR SON'S BRUSH HEAD BECAME LOOSE AS THE METAL COMPONENT/WIRE DETACHED FROM THE BRUSH HEAD WHILE BRUSHING. NO SERIOUS INJURY WAS REPORTED.

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.