JAZZY CARBON HD

Description of Event or Problem

I BOUGHT A JAZZY CARBON HD FROM SPINLIFE. I WAS SCHEDULED FOR A KNEE REPLACEMENT AND WANTED TO BE MOBILE WHILE HEALING. I USED IT ON (B)(6) 2026 BEFORE MY SURGERY TO GET FAMILIAR WITH IT. IN MY DRIVEWAY I WENT OVER A SMALL CRACK IN THE CONCRETE AND IT TIP FORWARD THROWING ME FROM THE CHAIR. I STRUCK MY RIGHT KNEE CAUSING A LARGE ABRASION WITH SEVERE PAIN & STIFFNESS. MY LEFT KNEE ALSO HAD A SMALL ABRASION. AFTER MY SURGERY I WAS VERY CAUTIOUS IN USING AGAIN. ON A WALKING PATH AGAIN A SMALL CRACK CAUGHT THE FRONT TIRES LUCKILY I HAD MY NEPHEW WITH ME AND HE CAUGHT ME BEFORE IT FLIPPED FORWARD. JUST LAST WEEKEND I USED IT AGAIN AT AN EVENT THAT COMING FROM A HANDICAPPED PARKING AREA TO THE ELEVATOR A SMALL CRACK CAUGHT THE FRONT WHEELS. AS I AM AFRAID OF THIS NOW, MY NEPHEW STAYED RIGHT BY ME AND CAUGHT ME. COMING OUT OF THE EVENT CROSSING THE STREET FRONT A HANDICAPPED CURB IT AGAIN CAUGHT A CRACK AND MY NEPHEW HAD TO GRAB THE BACK AND CATCH ME. THE FRONT WHEELS ARE TOO SMALL TO HANDLE SMALL CRACKS. THIS CHAIR HAS A WEIGHT CAPACITY OF 400 LBS. I WEIGH 274 SO THAT SHOULD NOT BE THE ISSUE. I REPORTED TO PRIDE MOBILITY WHO MAKES THESE ELECTRIC WHEELCHAIRS BUT HAVE NOT HEARD ANYTHING. I AM AFRAID NOW TO USE IT AS IT IS TOO UNSTABLE.