MalfunctionJEQ
ORALBRCHGTOOTHBRUSHHANDLE3765GENIUS
Received Jul 3, 2026
Report 3000302531-2026-00139 · MDR key 25702097
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
3765Lot number
BC201182009
Product problems
- Insufficient Device Problem Information
Patient
NA · Unknown
- Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available
Narrative
Description of Event or Problem
STABBING IN THE CHEEK WITH INTERNAL METAL SHAFT [MOUTH INJURY] HEADS ARE FALLING OFF WHILE BRUSHING-ORAL-B TOOTHBRUSHES [DEVICE BREAKAGE] . CASE NARRATIVE: CONSUMER VIA E-MAIL REPORTED THAT TOOTHBRUSH HEADS ARE FALLING OFF WHILE BRUSHING. NO SERIOUS INJURY WAS REPORTED.
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.