MalfunctionJEQ
ORALBPWRORALCARERFLSFLOSSACTNEB25BRUSHSET4CT
Received Jul 3, 2026
Report 3000302531-2026-00140 · MDR key 25702096
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
EB25Lot number
3212B21100
Product problems
- No Apparent Adverse Event
Patient
NA · Male
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
[ORAL-B/POWER ORAL CARE REFILLS] HEAD BROKE, LEAVING A SMALL PIECE OF METAL IN MOUTH [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA WEB STATED THAT TOOTHBRUSH HEAD BROKE AND METAL PIN BECAME LOOSE DURING BRUSHING. NO INJURY WAS REPORTED.