MalfunctionJEQ
ORALBPWRORALCARERFLSULTCLEAN
Received Jul 1, 2026
Report 3000302531-2026-00144 · MDR key 25676566
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldProduct problems
- No Apparent Adverse Event
Patient
NA · Male
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
[ORAL-B/POWER ORAL CARE REFILLS] HEAD CAME APART [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA WEB STATED THAT BRUSH HEAD ON THEIR TOOTHBRUSH CAME APART DURING BRUSHING. NO INJURY WAS REPORTED.
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN. H3 OTHER TEXT: PENDING INVESTIGATION.