MalfunctionJEQ
ORALBRCHGTOOTHBRUSHHANDLE3765GENIUS
Received Jul 1, 2026
Report 3000302531-2026-00145 · MDR key 25676565
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
3765Lot number
BC810221138
Product problems
- No Apparent Adverse Event
Patient
53 YR · Male
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
BRUSH HEAD DETACHED FROM METAL SHAFT DURING NORMAL USE-ORAL-B POWER ORAL CARE REFILLS [DEVICE BREAKAGE] , NO INJURY [NO ADVERSE EVENT] . CASE NARRATIVE: CONSUMER REPORTED VIA WEB THAT BRUSH HEAD AND METAL SHAFT DETACHED WHILE USE. NO INJURY WAS REPORTED.