inforMED
MalfunctionJQP

GLP Input/Output Module

Received Jun 30, 2026 · Event occurred Jun 17, 2026

Report 3023268435-2026-00008 · MDR key 25664059

Device

Generic name

Calculator/data Processing Module, For Clinical Use

Catalog number

04Z96-01

Product problems

  • Thermal Decomposition of Device

Patient

Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

AN EVALUATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE. SECTION A PATIENT INFORMATION: REFER TO SECTION B5 FOR COMPLETE PATIENT INFORMATION. ALL AVAILABLE PATIENT INFORMATION WAS INCLUDED. ADDITIONAL PATIENT DETAILS ARE NOT AVAILABLE.

Description of Event or Problem

THE CUSTOMER REPORTED THAT A SAMPLE TUBE BECAME DETACHED FROM THE GRIPPER, RESULTING IN A LIQUID SPILL THAT CONTACTED AND WETTED THE CIRCUIT BOARD AND BOARD BECAME DEFECTIVE INSIDE THE GLP INPUT/OUTPUT MODULE (IOM). DURING SITE VISIT, THE FIELD SERVICE REPRESENTATIVE (FSR) OBSERVED THAT DRAWER FOR ATR CONTROLLER #2 WAS NO LONGER ABLE TO BE OPENED. UPON FURTHER INSPECTION, THE FSR IDENTIFIED BURN MARKS ON THE CIRCUIT BOARDS OF ATR CONTROLLER #2 AND ATR CONTROLLER #3. BOTH ATR CONTROLLER ASSEMBLIES WERE REPLACED, AND THE REPLACEMENT RESOLVED THE ISSUE, AND THE DRAWERS WERE SUCCESSFULLY INITIALIZED AND RETURNED TO NORMAL OPERATION. NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.